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Help Center

 Empower yourself with the tools and information you need by exploring our Help Center. Your success is our priority, and we’re here to assist you every step of the way.

The server cannot Process the images…

ERROR CODE: Uploading

COMMON CAUSES: Large Image Size: The most frequent cause is uploading an image that exceeds the server's processing capabilities. Large image files may consume too much memory and processing power, leading to a failure in image processing.

COMMON SOLUTION: The common solutions to address the error "The server cannot process the image" include: Reduce Image Size: Resize the image to a smaller dimension, both in terms of width and height. This reduces the file size and makes it more manageable for processing. Optimize Image Compression: Compress the image using appropriate compression techniques to maintain acceptable quality while reducing the file size. Check File Format: Ensure that the image is in a supported format (e.g., JPEG, PNG) based on the server or application requirements.

502 Bad Gateway cloudflare

ERROR CODE: 502 Bad Gateway

COMMON CAUSES: This error occurs when Cloudflare is unable to establish a valid connection with the website's origin server. The causes of this error can include problems with the origin server, such as it not responding to requests for the hostname and domain within the visitor’s URL, excessive server loads, crashes, or network failures, or applications or services that timed out or were blocked.

COMMON SOLUTION: Clear Your Cache And Reload The Page: Clear the browser cache and reload the page to ensure that the error is not due to a cached page.

SMTP Error 550

ERROR CODE: SMTP Error 550

COMMON CAUSES: This often indicates that the recipient's email address is invalid or doesn't exist

COMMON SOLUTION: Check the email address you're trying to send to and ensure it is correct.

This site can’t be reached

ERROR CODE: ERR_NAME_NOT_RESOLVED

COMMON CAUSES: This in most cases means that you are not connected to the internet

COMMON SOLUTION: Simply Connect to the internet (Check your internet Bundle and top up if you need to)

Error 404 Page Not Found

ERROR CODE: 404

COMMON CAUSES: The main cause of a 404 error is typically an incorrect or non-existent URL. This could be due to typos, outdated links, deleted or moved content without proper redirection, or other issues with the URL structure. Users may encounter a 404 error when they try to access a web page or resource that the server cannot find based on the provided URL

COMMON SOLUTION: make sure the link you are trying to access actully exists

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