Radahost respects your right to data privacy and protection. This policy explains how you can request data deletion.
1. Data We Collect
We collect user data necessary for service provision, including:
- Name, email, phone number
- Domain/hosting details
- Billing and payment information
2. How to Request Data Deletion
To delete your personal data:
- Email [email protected] with the subject: Data Deletion Request
- Include your account details (email and domain)
- Confirm your identity via our support process
3. Data Deletion Timeline
Upon request and verification:
- We will delete personal data within 14 business days
- Some data may be retained as required by law (e.g., billing records)
4. Exceptions
We may deny deletion if:
- The data is required for ongoing service obligations
- There are unresolved billing or legal issues
- Retention is legally mandated
For any questions, contact us:
📞 +254 711 362 029
📧 [email protected]
