Privacy Policy for Radahost
At Radahost, accessible from https://www.radahost.com, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
- Personal Information: Name, email, phone number, company name, billing and payment details (Mpesa, PayPal, Pesapal, cards).
- Technical Data: IP address, browser type, operating system, location, website usage analytics.
- Cookies: Used to enhance user experience. See our Cookie Policy.
2. How We Use Your Information
- To provide and manage hosting, web design, SEO, and related services.
- To communicate updates, invoices, and promotions.
- To improve website functionality and troubleshoot issues.
- To comply with legal obligations and enforce agreements.
3. Data Sharing
We do not sell or rent personal data. We may share it with:
- Trusted service providers (payment processors, hosting partners).
- Legal authorities if required by law.
4. Data Security
We use encryption, secure servers, and access controls to protect your personal data.
5. Data Retention
Data is retained as long as necessary for service provision or legal compliance, after which it is securely deleted or anonymized.
6. Your Rights
You may:
- Request a copy of your data.
- Correct inaccuracies.
- Request deletion (see section 7).
- Object to or restrict processing.
- Request data portability.
To exercise these rights, contact [email protected].
7. Data Deletion Requests
To request deletion of your personal data:
- Email [email protected] with the subject: Data Deletion Request.
- Provide account details (email and domain).
- Verify your identity via our support process.
- We will delete your data within 14 business days, unless legal or billing obligations require retention.
8. International Data Transfers
Data may be stored on servers in different countries, with appropriate safeguards in place.
9. Third-Party Links
We are not responsible for the privacy practices of external sites linked from our website.
10. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will include a new “Last Updated” date.
11. Contact Us
Radahost
Kileleshwa, Mwingi Road
Nairobi, Kenya
📞 +254 711 362 029
📧 [email protected]
